Refund Policy

1. Rookie training

• You changed your mind before starting. Consumers in the EU, the UK and similar jurisdictions have 14 days from payment to withdraw, provided no module has been opened. Full refund.
• The training did not pay for itself. If you have not earned $60 through our campaigns within 30 days of becoming a Clipper, and you have followed the Training, joined at least 2 campaigns, reserved at least 50,000 views in total and followed the campaign rules, we refund the full price. Claim within 60 days of becoming a Clipper.
• Double payment or technical error. Refunded in full as soon as we see it; write to us if you notice it first.
• Not refunded. A purchase whose modules have been opened, outside the money-back guarantee; access ended for breach of the rules; a request made after the deadlines above.

2. Clipping campaigns

• Before confirmation. Nothing is charged before you accept the quote and pay the campaign invoice, so there is nothing to refund.
• Cancellation after confirmation. Work performed (creation fee, clips produced, views delivered, clipper payouts committed) is due. The unused part of the distribution budget not yet committed is refunded or credited within 30 days.
• Views below the guaranteed minimum. At the end of the campaign, we refund the campaign price in proportion to the missing views (for example, 80% of the guaranteed minimum delivered means 20% of the campaign price refunded), within 30 days of the end-of-campaign report. The Client may ask instead that we keep publishing at no extra cost until the minimum is reached.

3. How to ask

Email hello@soclipping.com from the address of your account or your order, with the Stripe receipt number or the invoice number. We answer within 3 business days and refund within 10 days of an accepted request, to the original payment method. Your bank may take a few more days to show it.

4. Disputes

Before opening a chargeback with your bank, write to us: it is faster for you and avoids the dispute fees that both sides pay. We honour every refund described on this page.